Plan Comparison
NetTek has designed two ManageIT™ options to suit your business requirements:
Standard Plan
NetTek's basic monitoring and maintenance solution with discounts available for other services.
Premium Plan
The advanced monitoring, maintenance and management solution with double the discounts.
| Service Description | No Plan | Standard Plan | Premium Plan |
| Standard Hourly Rates |
See Rate Sheet |
10% Discount |
20% Discount |
| Software Development Rates |
See Rate Sheet |
10% Discount |
20% Discount |
| Emergency Response Fee |
Engineer Rate x 1.5 |
Engineer Rate x 1.25 |
Included |
| Emergency Response Time |
As Available |
Within 4 Hours |
Within 2 Hours |
| Scheduling Of Service |
1-5 Days |
1-3 Days |
Same Day |
| 24/7 Remote Monitoring* |
Billable |
Included |
Included |
| Executive Summary Report |
Billable |
Semi-annual |
Quarterly |
| Unlimited Remote Patch Management |
Billable |
Included |
Included |
| Online Client Portal |
Billable |
Included |
Included |
| Spy-ware Monitoring & Removal |
Billable |
Included |
Included |
| Anti-virus Software & Updates |
Billable |
Included |
Included |
| Virus Removal & Cleaning |
Billable |
Included |
Included |
| Review & Planning Meeting |
Billable |
Included |
Included |
| Event Log Monitoring |
Billable |
Included |
Included |
| Log File Maintenance |
Billable |
Included |
Included |
| Drive Space Monitoring |
Billable |
Included |
Included |
| Printer Setting Management |
Billable |
Included |
Included |
| Print Toner Monitoring |
Billable |
Included |
Included |
| Backup Monitoring |
Billable |
Included |
Included |
| On-Site Support |
Billable |
Billable |
Included |
| Backup Resolution |
Billable |
Billable |
Included |
| File Restoration |
Billable |
Billable |
Included |
| User Account Administration |
Billable |
Billable |
Included |
| Security Administration |
Billable |
Billable |
Included |
| Creation Of Email & Usage Policies |
Billable |
Billable |
Included |
| Spam Filtering (up to 50 users) |
Billable |
Billable |
Included |
| Major Manufacturer (as per contract) |
Billable |
Billable |
Included |
| Unlimited business Software Updates |
Billable |
Billable |
Addendum |
| Install Replacement Hardware/Software |
Billable |
Billable |
Included |
| Loaner Server Equipment |
Billable |
Billable |
Addendum |
| Vendor Liaison/Coordination |
Billable |
Billable |
Included |
*Server Stability/Performance & Notification Of Unusual Events
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